How to Redeem Telkom Ziada Points

Telkom Ziada points are a loyalty scheme that rewards a Telkom pre-paid subscriber for using Telkom services.

It operates in the same way as bonga points. These points are awarded to you every time you make a call, send a text message, or buy data using your Telkom line.

The points can be redeemed for a number of rewards, like airtime, which can be utilized across networks for calls, texts, and data.

As a subscriber, you earn 1 point for every 1 Ksh you pay out on texts, calls, or data. If, for instance, you spend KSH 500 on any of the products mentioned above, then it translates to 500 Ziada points. The more money spent, the more Ziada points will be earned.

How to sign up for Telkom Ziada Points

As a Telkom pre-paid subscriber, you do not need to do anything to join the loyalty program. This is because you were automatically registered for the Ziada loyalty points program when you registered your Telkom line as a pre-paid user.

Ziada Points are awarded to you every time you use any of Telkom’s products and services.

How to check Telkom Ziada points balance

Before redeeming Ziada points, the subscriber needs to check how many points they have accumulated.

A subscriber may then check their Ziada points balance by simply dialing *126# on their Telkom line. There will be a screen pop-up message displaying the number of Ziada points available.

Can Ziada points be transferred?

A subscriber cannot transfer Ziada points to a friend or family member.

How to Redeem Ziada Points

A subscriber must have enough Ziada points to enable them to redeem the desired reward.

Telkom has a USSD code that subscribers can use to reclaim the points earned. To do this, a subscriber should follow the steps below:

1. Dial *126#
2. Choose an option from: a) Get the Freedom Data Bundle
3. b) Get free airtime (across networks)
4. A confirmation message will be sent to you for successfully reclaiming items using Ziada points.

It is important to note that the airtime awarded after redeeming the Ziada points is only viable for up to three days, after which it expires.

Do Telkom postpaid subscribers earn Ziada points?

As a post-paid subscriber, you will not earn Ziada points while using Telkom services, as you are not eligible for the loyalty program.

What rewards will you get when you redeem Ziada points?

Telkom offers you a variety of rewards to choose from as you redeem your Ziada Points, depending on the points you have accumulated. These are airtime, SMS, data bundles, and devices.

Below is a list of the number of points one can redeem and the amount of airtime.

Dial *126# to redeem.

Subscribers may opt to redeem weekly and monthly data bundles using the Ziada points that they have earned. Below are the number of Ziada points accumulated and the Freedom Data bundles that they are worth.

Dial *126# to redeem.

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Devices available for redemption: Mi-Fi, routers, and phones

Subscribers who have accumulated enough Ziada points can top up with cash and reclaim the devices. To get these devices, you will be required to visit a Telkom Shop outlet near you for collection.

Some of the available devices are:

1. Kaduda 4G is offered to you for 77,500 points.
2. 4G MI-FI router offered to you for 124,975 points
3. 4G CPE router offered to you for 249,975 points

Conclusion

The Telkom Ziada points loyalty scheme is a great way for Telkom Kenya to reward its pre-paid subscribers for using Telkom’s services.

It enables them to attract and retain more customers. Through spending cash on calls, SMS, and data, subscribers earn Ziada points, which they can redeem later for airtime, Freedom Data, or devices.